Yes, some will have mileage restrictions such as contract hire agreements. This is an important element when selecting the right finance product, visit our finance guides for more information. Click here. 

Amending the agreed mileage is possible with some finance providers but they vary. You will need to speak to our team to discuss this further. 

Yes, you can. You will need to remove the sign writing at the end of the agreement.

Early terminations vary by finance provider, speak to our team to discuss early terminations. 

Yes, there are some key requirements though, the garage must be VAT registered, use genuine manufacturers parts and service the van in accordance to the manufacturers recommendations to maintain validity of the Pan European warranty. However we recommend you use a franchised service agent.

Yes, all vehicles come with a full UK and Pan European manufacturer’s warranty. Warranty and roadside assistance varies dependant on the manufacturer and will be advised at the point of enquiry.

Yes, the vehicle must be insured. There are option to insure it yourself or take our insurance if available. 

Yes, our panel of lenders will require an inital rental and this can be as little as one month's rental. We are able to offer flexibile terms on our products, so if you cannot see a suitable price, please call our team on 01792 818538. 

The inital rental is taking during the first month after you have taken delivery and the agreement has been set live.

Yes, all our finance agreements are subject to a credit check and financial approval. A good credit profile with no current or unspent CCJ’s or defaults and a history on the voter’s role are key factors the finance provider will consider upon credit application. 

Yes, we have a flexi-hire product which provides short term, flexible solutions. Visit our hire section for more information and make a short-term booking. 

Yes, we consider part exchanges and will discuss this during the enquiry process.

Vehicle delivery typically takes between 7 and 10 working days once the signed documents are returned to us on stock vehicles. Factory orders are subject to manufacturers lead times.

Unless informed otherwise, all vehicles will be driven to a mainland UK address of your choice. Delivery is free of charge and you will need to sign an acceptance note on delivery. 

No, customers are responsible for arranging fully comprehensive insurance and this must be in place for the term of the finance agreement. We will also need to see proof of insurance 2 working days before your vehicle is delivered. 

Ply lining is an optional extra, we can add this to your order and fit ply lining before your van is delivered 

Road tax is always included for the first 12 months. Some finance products offer road tax for the duration of the contract, such as contract hire. See our finance guides for more informaion. Click here. 

Prior to being approved for finance you may be asked to provide proof of identity and address, the most common documents are driving licence and passport. At times additional supporting documents can be requested, we will tell you what these are if needed. 

If your vehicle develops a problem; firstly call your local main dealer. Following this if you remain dissatisfied call the lcv group and our Customer Support team will help you. 

A usual order is made up of a signed vehicle order confirmation, finance documents and a delivery note. The customer support team will guide you through the paperwork, making sure everything is completed correctly. Most documents are now e-sign allowing you to complete online. 

This depends on the finance agreement but most commonly on usership agreements the vehicle will be registered to the finance provider.